1. About similarity issue:As an honest seller, we guarantee this dress has 90%-95% similarity with the original referencing pictures shown in our website except for real pictures products. If you want 100% exactly similarity, please be careful to buy;
2. About size error: Our dresses may have 1 inches approx size error to leave buyers space to make any alteration; also,please see our below size chart carefully before placing orders to avoid any unsuitable size,because the size chart we use may be different with your local one;
3. About color difference: There may be little color difference between actual dresses and picture color due to computers screen and light; If you are very strict in color, please contact us firstly before you place an order.
4. No ready - made any dress:All dresses need to custom-made! The whole custom made process (from the date we receive your payment and measurements) will take 10-20 working days (Except for Urgent orders).
5.About shipping carriers: If you need this item urgently, please must choose Paid Business Express(like, DHL, EMS, UPS, and so on),instead of "free shipping ";
6. The price is only for the dress itself, and doesn\'t include any accessories such as gloves, jackets, veils or petticoats; if you want accessories, please contact us;
*About Size Chart*
Please see the following size chart carefully before you make an order; Also, we can offer free custom size and if you need, please send me the detailed size(bust___; waist___; hips___; height____; hollow to floor____;height of heels____;)
*About Color Chart*
We can offer free custom color and you can choose any color from the following color chart;
*Cancel & Exchange & Return Policy*
@Cancel Policy: Buyers are allowed to cancel the orders within 3 days after placing orders and are eligible to get full payment; Once the time is over 3 days, we are sorry we can\'t agree with buyers\' cancelling request, because the dresses have been started already and everything is too late, even though we haven\'t shipped items out, so please understand;
@Exchange Policy: All the goods are following your order information, so if you want to exchange the size or the color after you receive the package, you have to charge the fee of returning and reshipping; also, please contact us asap;
1. All returning items must be in its original conditions, including box and accessories. Men made defects are not guaranteed, such as broken, scratched and so on.
2, Buyers are eligible to return any items from our shop, but buyers have to charge the returning shipping fee by themselves, except for defective, damaged or mis-shipped items, but defective items does not include 10% similarity difference items, or little color difference items, as well as prepared 1inch size error;
3. Only after we receive the items from buyers, would we refund buyers the payment of items themselves, not including the extra paid shipping fee;
4. If buyers want to return items, please contact us asap within 7 days from delivering package, otherwise, we can\'t accept the returning request; please understand;
Import duties, taxes and charges are not included in the items’ price or shipping cost. These charges are not seller\'s responsibility. Usually we write a low price to avoid the customs for you, but some countries are very strict with this. So please check with your country\'s customs office to consult what these additional costs will be before bidding /buying.
1. The dress could be finished in 10-25 days. During the special holiday like Chinese Festival Holiday, National Holiday, the processing time will be a little longer.
2. The shipping time is based on shipping carriers buyers choose. It will take 5-10 working days approx for DHL, UPS, FEDEX, and 7-15 working days for EMS, TNT.
3. Our Free shipping refers to China Post Registered Air Mail & E-packet &CNE International Express;